1 reviews | Active since Dec 2016

07 Feb 2018, 14:51

disgusted with MIWAY

Hi All

My experience with Mi-way has been the worst ever. Its the first time i take out insurance and i feel that they have messed up the word insured for me. i am actually to afraid to go to another place and get the same treatment... i got zero help without putting up a fight.. i am now sitting in a situation where my Family and i are unable to get a way home.. i have made arrangements for them to stay somewhere but now i am have to find MIWAY home. thanks to you guys. i will be taking my insurance elsewhere never again will i advise somebody to take insurance out with them.. i have gotten 2 of my friends to join and hope they get a better experience.

0
Replies (3)
MiWay Insurance
MiWay Insurance's reply07 Feb 2018, 15:33
Official

We are truly sorry to hear that you feel let down. We have passed your message on and someone will be in touch to assist you.

Best regards,
The MiWay Team

's update07 Feb 2018, 16:42
Reviewer Update
wow
MiWay Insurance
MiWay Insurance's reply08 Feb 2018, 09:51
Official

We value your feedback, and thank you for taking the time to write to us. We believe that Bridget has since been in touch and she’s updated you on the status of your cars repairs.

We understand that any delays can cause frustrations, and we sincerely do apologise that you were inconvenienced, it is never our intention. We urge you to give us a call should you need anything else.

Kind regards,
The MiWay Team