Disgusted - STILL WAITING AFTER A YEAR!
I am utterly disappointed and helpless with Miway.
I had a car accident on 1 December 2016. The incident was not my fault, but as insurance works - You have to pay the excess and they claim it back from the other party. It has been A YEAR AND I STILL HAVE NO RESOLUTION ON THIS. I have provided ALL THE RELEVENT documentation proving my lack of fault. ie: Voice recordings from the client at fault, affidavit of other party admitting fault etc. I am just not getting any help from Miway!
I have an advisor “that’s handling my case” but I CONSTANTLY have to email him to try follow up on ANY information and he is very rude! I never hear anything from him - He keeps saying that are “busy” and I am at my wits end!
It is absolutely appauling behavior from a reputable insurance company such as Miway! What do I have to do to get some competent help!
We have passed your note on and we'll get someone to give you a call soonest. Please accept our sincere apology in the interim for any hassles we have caused you!
Best regards,
The MiWay Team
We have passed your note on and we'll get someone to give you a call soonest. Please accept our sincere apology in the interim for any hassles we have caused you!
Best regards,
The MiWay Team
We appreciate your feedback Bianka!
Kwena has since contacted you to discuss the process in more detail. We urge you to give us a call should you need anything else in the interim.
Kind regards,
The MiWay Team
We appreciate your feedback Bianka!
Kwena has since contacted you to discuss the process in more detail. We urge you to give us a call should you need anything else in the interim.
Kind regards,
The MiWay Team
We have passed your message on and someone will be in touch to assist you.
Best regards,
The MiWay Team
We have passed your message on and someone will be in touch to assist you.
Best regards,
The MiWay Team
Thank you for your note Bianka!
Liane has since given you a call to discuss your concerns. She has explained what to expect moving forward. Please feel free to call us should you need any further assistance.
Kind regards,
The MiWay Team
Thank you for your note Bianka!
Liane has since given you a call to discuss your concerns. She has explained what to expect moving forward. Please feel free to call us should you need any further assistance.
Kind regards,
The MiWay Team
We have passed your message on to our Claims team and someone will be in touch to assist you.
Best regards,
The MiWay Team
We have passed your message on to our Claims team and someone will be in touch to assist you.
Best regards,
The MiWay Team
Thank you for taking the time to write to us Bianka!
Liane has since been in touch. She discussed the progress on your claim. We urge you to give her a call directly should you need anything else moving forward.
Kind regards,
The MiWay Team
Thank you for taking the time to write to us Bianka!
Liane has since been in touch. She discussed the progress on your claim. We urge you to give her a call directly should you need anything else moving forward.
Kind regards,
The MiWay Team