DISGUSTED SERVICES

<p>Good day</p> <p> </p> <p>As this is just another one of my many complaints I am highly dissapointed in the service received from Miway , I reported all the hassles and inconvience which I encountered to Miway staff and sent several emails which I did not get response to. I was a loyal client for 3 years of Miway insurance and trusted that my insurance company would be of great help if at any time I would be in need of assistance, however I was proven wrong and Miway did not deliver, On the 11.08.2016 I had been very inconvienced as I had no transport…on the 12.08.2016 I was suppose to have received another courtesy car from Avis as my car was still being repaired due to faults of the body shop. I had great difficulty in doing this as my previous deposit was not yet received back from Avis and they required another deposit to release the car. Prior to that I contacted Miway to find out if they could arrange with Avis that the deposit be held back for the new courtesy car, then again they did not do as they promised. I had then phoned back to Avis and they had told me that Miway staff had said that they could not help in anyway I had to pay the deposit. After speaking and explaining my situation to the manager of Avis he then helped me and within an hour of that call the car was delivered to me. I a client of Miway am extremely disappointed in the level of assistance which I received from them. I am however glad and very gratefull to Avis and its staff for the great help and service they delivered.</p> <p> </p> <p>Regards</p> <p> </p>