Disgusted service

I have never been so disgusted by the poor service I received. My vehicle was in an accident 2weeks ago. I was promised feedback however I haven't received any as yet. I had to follow up all the time regarding my claim. My wife called yesterday and was referred to Hlengiwe who is never available. My wife spoke to another lady there who advised that she was going to get feedback yesterday and will pass the message to Hlengiwe to call us back. Guess what still no feedback.<br> <br> My wife called again today and was advised that Hlengiwe is still not available at 8:00am.What happened to \MiWay trying to make a potentially confusing process as hassle-free as possible".<br> <br> We tried calling again was placed on hold by Galo Boikanyo for 11mins just to advise that Hlengiwe is on another call. I ask for Hlengiwe's number and placed again on hold without even asking if she could place me on hold. <br> <br> I want a Hlengiwe's manager to call me back urgently to advise when my vehicle will be repaired.<br> <br> <br> """