CP
Cleone P
1 reviews | Active since Aug 2020
13 Aug 2020, 08:27
DISGUSTED!!!!!!!!!
Our household and cars are insured with Miway and I honestly question why!!!!!! Our geyser burst Monday 10 August and we phoned Miway and they told us sorry we cannot help you and we have to wait till Tuesday, we phoned them and they sent someone to the house and we were told again sorry we cannot help you because the manufacturer needs to fix the geyser because its still under warranty, WE ARE NOW ON THURSDAY AND NO GEYSER, NO COMMUNICATION!!!!!! We phone and we put on hold, when they finally answer we get the same "Sorry we cannot help you" i want this resolved ASAP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Helpful (0)
Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
13 Aug 2020, 08:32We need to unconditionally apologise for the lapse in service you have experience. We have escalated your concern and assure you that someone ill be in touch to assist ASAP.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply13 Aug 2020, 08:32
Official
We need to unconditionally apologise for the lapse in service you have experience. We have escalated your concern and assure you that someone ill be in touch to assist ASAP.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
CP
Cleone P's updateReviewer Update
13 Aug 2020, 08:34Lets see...... and by what time do i need to follow up again???
CP
Cleone P's update13 Aug 2020, 08:34
Reviewer Update
Lets see...... and by what time do i need to follow up again???