Disgruntled abused road user

One often hears about sordid insurance experience and never think that it may be possible to experience same, always dismissing the factual stories as a mere misunderstanding that can be resolved by honest people. How wrong I was and naïve I have been, until I got into an accident that has left me with R110k bill which Miway insurance refuses to pay. Leeann Moodley from Miway Insurance made contact with me 3 weeks ago and assured me that she will refer the matter to her superiors and they should get back to me within 5 business working days. 3 weeks later I am still waiting on them to get back to me on a matter that has being going on for almost a year. It is no surprise that Miway Insurance net promoter ranking is below 60%; I seriously will warn anyone against being insured by Miway. I have taken the liberty of talking to dealerships around the westrand area which I do business with and warned them against devious business operations being run by Miway and how they will find any reason in the book to dispute legit claims. As I write this I seriously doubt that they will do what is fair. Thank god I work for the bank and can in my own little way hurt their purse as well by ensuring that we don’t accept any insurance policies from them. Some of my friends from the other Banks have been warned to do the same. This experience has taught me a lesson never trust Insurance companies whose brand promise is about taking care of one’s interest it is only a lie, but that lie I will make sure they never repeat it to any consumer in SA, for we are extremely tired of being mistreated purely because we are black and we don’t throw tantrums. Disgruntled abused road user. Nhlanhla S Hlatshwayo ***