1 reviews | Active since May 2016

02 Apr 2019, 10:41

Disgraceful Service

I had a incident not to long ago when there was heavy rain and water came through my ceiling.I did contact Miway and they sent a company out to access the damage.It took them more than 2 weeks to get any feedback and even when i call in they don,t assist.I have asked for senior management to contact me but no assistance.It just shows that there is NO RESPECT to customers.The Claims agents have a don't care attitude.Their service is disgraceful ans especially the person who was dealing with my claim.They rejected the claim.A warning to people out there this is what Miway is all about.They disrespect their clients.

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply02 Apr 2019, 10:55
Official
We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued and we assure you that it is never our intention to upset you in any way. We have escalated your concerns and one of our agents will be in touch to assist you shortly!

Best regards,
The MiWay Team