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sameerah S

1 reviews | Active since May 2015

24 Oct 2021, 15:28

DISGRACEFUL SERVICE

I have never felt so violated as a person. Does Miway do life cover insurance or motor vehicle insurance, because they have been investigating me more than the accident in question. What's the use of cheap comprehensive insurance when their service is as cheap as the premiums that they give. The assessor Wayne Araujo is such an unprofessional, ********* person. Speaks to minors when he gets to ask about a person. Does not get consent to investigate about the 3rd party (POPI act violation). Drives past the accident scene and not investigate the hit and run accident in question, did not attempt in getting CCTV footage of the N2 where the accident occurred, said it wasn't his job to do so but in his letter of consent it states he was supposed to get the information. Premiums paid on time but can not settle a claim. Speaks to guards that work rotational at my workplace.

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Replies (2)
MiWay Insurance
MiWay Insurance's reply24 Oct 2021, 20:48
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced. 
Best regards,
The MiWay Team
 
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sameerah S's update25 Oct 2021, 16:01
Reviewer Update
Up until now no one has called, so you surely don't value your loyal clients. Just like how you give cheap comprehensive quotes so to is the service. How does Miway reject a claim based on assumptions.