SMMm
Samantha Mahlatse Mampane mampanesamantha

1 reviews | Active since Sept 2023

18 Dec 2023, 09:49

Disgrace of a company

Disgrace *********** at our expense Geyser burst very early on a saturday morning. I call my plumber who replaced it. Lo in a claim, they only attend it after 2 days after I sent and enquiry that they must give me feedback. Today they tell me i wasnt supposed to replace because its still under warranty. Where were they when my house was flooding?

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Replies (1)
MiWay Insurance
MiWay Insurance's reply18 Dec 2023, 09:51
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team