CT
Cathy T

1 reviews | Active since Mar 2018

06 Aug 2018, 15:11

Discount on excess

I am in the process of a claim and was told you get R1000 discount off your excess of you log your claim through their app...

What hogwash! I did everything on the app and when it came for the pics it kicked me out and would not allow me to edit or go add the pics. I called the call Centre and they gave me an email address.

On finalizing the claim today they said I don’t get the discount??!!

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply07 Aug 2018, 07:58
Official

Thanks for bringing this to our attention. We have passed your message on and someone will be in touch to assist you.

Best regards,
The MiWay Team

Best regards,

MiWay Insurance
MiWay Insurance's reply07 Aug 2018, 15:54
Official

We believe that Bridgette has since given you a call to discuss your concerns. She has also explained the process to you in more detail. Should you need any further clarity, or if you need help with anything else, please don’t hesitate to give us a call.

Best regards,
The MiWay Team

Best regards,