1 reviews | Active since Nov 2016
Disappointed with the service Miway is giving me
<p>My phone was ****** and on Monday 21 November 2016 logged my complaint with Miway insurance company. After submitting all documentation required I am still being given a run around. As of yesterday 27 November 2016 I have been told I can't speak to a Manager as it was in the afternoon. This morning I'm told more checks need to be done. The consultant said that the Manager will call me back when they have a moment. I've lost faith in Miway if I receive such treatment for a cellphone claim . I wonder how they deal with car insurance and household insurance then. I'm so frustrated now.</p>
We need to sincerely apologise for the hassles you experienced! Jacky will get to the bottom of what happened, and give you a call to discuss.
Best regards,
The MiWay Team
We need to sincerely apologise for the hassles you experienced! Jacky will get to the bottom of what happened, and give you a call to discuss.
Best regards,
The MiWay Team
We need to sincerely apologise for any hassles you experienced, and we assure you that it is never our intention to frustrate you in any way!
Tracy has since been in touch to discuss your concerns, and we confirm that we have authorised your claim! Please don’t hesitate to give us a call if you need any further assistance!
Kind regards,
The MiWay Team
We need to sincerely apologise for any hassles you experienced, and we assure you that it is never our intention to frustrate you in any way!
Tracy has since been in touch to discuss your concerns, and we confirm that we have authorised your claim! Please don’t hesitate to give us a call if you need any further assistance!
Kind regards,
The MiWay Team