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jessica N

1 reviews | Active since Aug 2017

08 May 2018, 13:08

Disappointed with MIWAY service

I have left a number of messages for an agent to call me back to no avail. I have also tried calling when I get home but your offices are closed. I need to cancel a vehicle that is on my policy that was sold on the 01/05/18 Really disappointed with the service and when I call I am put on hold for such a long time. Spoken to a few agent that say someone else will call me back to assist in cancelling but never do. awaiting your urgent reply

Yugan ********** 910

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply08 May 2018, 13:34
Official

We have passed your note on and we'll get someone to give you a call soonest. Please accept our sincere apology in the interim for any hassles we have caused you!

Kind regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply17 May 2018, 09:47
Official

Thanks for giving our team the chance to step in and help. we apologise for not getting back to you on time. We assure you of our commitment to deliver great service and thanks for the feedback.

Please let us know if you need help with anything else!

Kind regards,
The MiWay Team