Disappointed unhappy client

<p>My name is Phaphe Monkwe, a loyal Miway insurance client who never missed any single payment and also have a life cover with them. My car was involved in an accident on the 10th of March 2017 and I lodged a claim the following day. Ever since I lodged the claim i have not been assisted even today. Few days after the accident I was told by Miway that they will take my car for assessment, something which they have not done until my husband took it to them. I am never updated until I use my own airtime for follow up. After the car was taken for assessment, I was told that they will send an assessor who will reassess the car. The assessor came, did everything that he was supposed to do. Up until today, the car is still with us and I am still paying the prenium as usual but its not fixed. I struggled taking the kids to school and still struggle to go to work. Last week a had to rent a car to funeral in Limpopo. Whenever I do follow-up I am told that they are wrapping up everything, even today they are still wrapping up.</p>