NK
Nonkululeko K
1 reviews | Active since Dec 2014
03 Aug 2022, 14:17
Disappointed service
Miway is a great insurer, I've never had problems with them before when claiming. However now there has been a miscommunication bewteen consultants and they do not want to reimburse my money paid to a supplier.
I am very disappointed cause I have always bragged about Miway service.
I would like to have a manager contact me today still
Helpful (0)
Replies (3)0
Replies (3)
MiWay Insurance's replyOfficial
03 Aug 2022, 14:45We hear you and we’re so sorry to hear about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around.
Best regards,The MiWay Team
Best regards,The MiWay Team
MiWay Insurance's reply03 Aug 2022, 14:45
Official
We hear you and we’re so sorry to hear about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around.
Best regards,The MiWay Team
Best regards,The MiWay Team
NK
Nonkululeko K's updateReviewer Update
04 Aug 2022, 11:49Good Day Ntokozo,
Thank you so much for getting back to me and resolving the matter.
I appreciate your swift response and taking on this matter with such urgency. I understand that the issue was with the other agents who just passed the buck.
I am once again a happy Miway client.
Thank you so much for getting back to me and resolving the matter.
I appreciate your swift response and taking on this matter with such urgency. I understand that the issue was with the other agents who just passed the buck.
I am once again a happy Miway client.
NK
Nonkululeko K's update04 Aug 2022, 11:49
Reviewer Update
Good Day Ntokozo,
Thank you so much for getting back to me and resolving the matter.
I appreciate your swift response and taking on this matter with such urgency. I understand that the issue was with the other agents who just passed the buck.
I am once again a happy Miway client.
Thank you so much for getting back to me and resolving the matter.
I appreciate your swift response and taking on this matter with such urgency. I understand that the issue was with the other agents who just passed the buck.
I am once again a happy Miway client.
MiWay Insurance's replyOfficial
05 Aug 2022, 13:12You are most welcome! Please do not hesitate to contact us should you need any assistance.
Best regards,The MiWay Team
Best regards,The MiWay Team
MiWay Insurance's reply05 Aug 2022, 13:12
Official
You are most welcome! Please do not hesitate to contact us should you need any assistance.
Best regards,The MiWay Team
Best regards,The MiWay Team