Disappointed in MiWay Third party cliam

<p>I am very much disappointed in MiWay Insurance! we involved in an accident on the 11th of April 2019, whereby MiWay Client entered the red robot and hit my car and another car; the guy admitted that he is at guilt and gave us a reference number from his MiWay insurance for us to lodge a claim of damage. All the processes went through, including sending their assessor to assess the damage. saddening, they are no longer responding to us and after some time is then that they indicated that when looking at the circumstances surrounding an accident it is often the case that both parties are in some degree negligent or to blame for the accident. They further alluded that we failed to keep a proper lookout of what is happening in our immediate vicinity and failed to brake or take any evasive action such as braking or swerving to prevent this. In other words, they said we must pay 40%, and they will pay 60% of the damage. Of which the accident report is saying the exact opposite to what they accuse us of, we tried by all means to avoid him, but he was already on us. Please assist me in that regard.</p>