LP
Lyndell P

1 reviews | Active since Sept 2020

05 Nov 2021, 08:46

DISAPPOINTED

I app**** for a life cover policy with miway, however I canceled the policy within the cooling off period And i few months later I app**** for another policy. I am very disappointed to learn that even though I have canceled the initial policy, it has still been deducting the premiums every month for more than a year.

Please correct this mistake and cancel the policy and refund all my premiums

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply05 Nov 2021, 09:17
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. 
Best regards,
The MiWay Team