Disappointed customer

Extremely terrible service from the call centre manager.

We have been with miway for about 5 years, insured our first vehicle and last year insured a second vehicle with them.

Upon calling today to update our details (address which is now a secure parking with a gate and fencing) Miway increased our premiums by R700 😠.

I don't understand how my premium could of increased when the safety of the vehicle is more secure now.

Either the consultant + manager has no idea what they are doing or Miway is just plain down robbing they customers!