RD
Rosslyn D
1 reviews | Active since Jan 2021
26 Apr 2021, 18:27
Disappointed Customer
Disappointed for days. Cancelling my policy with Miway. Comprehensive cover yet you only get 3 roadside assistance call outs. On our 3rd call out, we were told to pay out of our own pocket to get the car towed to the workshop. The amount was conflicting at first as the amount changed from R750 to R831. Cheaper premium, but cheap assistance costing you much more. Going back to Discovery. We never had this nonsense with them. Sorry MiWay this policy is useless to us! What is the point of paying for insurance when you are asked to pay for your own towing service! Pathetic. This is not acceptable!
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Replies (1)MiWay Insurance's replyOfficial
28 Apr 2021, 08:05We're so sorry to hear that we have disappointed you! Your message is with the right team and an agent will be in touch shortly to see how we can sort this out.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply28 Apr 2021, 08:05
Official
We're so sorry to hear that we have disappointed you! Your message is with the right team and an agent will be in touch shortly to see how we can sort this out.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
