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Mpho M

1 reviews | Active since Jun 2021

21 Jun 2021, 09:59

DISAPPOINTED, ANGRY AND FRUSTRATED

Very much disappointed and Frustrated I had an unfortunate accident on the 21/05/2021 made a claim on the Miway app, I was so surprised that Miway did not make any contact until I phone them on the 24th /05, took the car for assessment and my car was booked on 31/05/2021 at their approved panel beater. On the sms from panel beater they advised parts are available but THREE weeks later the panel beater sends updates that they are awaiting parts and my insurer has removed it self from the this and left me to fend for myself. Regardless that I am their client and did not even assign that panel beater to do the repairs.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply21 Jun 2021, 11:53
Official
We hear you and we’re so sorry to hear about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can get things sorted for you.  Best regards,The MiWay Team