Disappointed and stressed

<p>I had an accident a week ago, I'm still waiting for the status of the claim, when I finally spoke to a consultant she tells me that they sent me documents which I haven't received, because they have sent it to an incorrect email address that is not even close to mine. I was about to change over insurance a month ago and I was promised that Miway is the best, so I changed my mind. But when I am in trouble I get no replies from any of the email address and no one wants to call me back with an update. I'm left without a car and I have no way to get to work.</p>