Disappointed and heartbroken :(

I had thought I had been a happy client with Miway, until I got into an accident, not even a major one. Yes I've been tossed back and forth between the panel beaters and Miway since the day of an accident on October 6th 2020. I had been caught up in empty promises of follow up phone calls and feedback and in a verge of losing my job. One time I was told my case was handled by someone on who is on leave. I had never had a claim with Miway for all these years and yet when I need their assistance the most, they are not helping. I'm so disappointed. :(