SM
Sipho M

1 reviews | Active since May 2015

26 May 2015, 17:11

Disappointed

I have incurred extra bank charges, all thanks to Miway insurance.<br> I instructed them to debit my account on the 25th of each month, but no!!! They did it on the 22nd and they didn't get the their premium.<br> <br> Fast forward Tuesday morning the 26th i had to call Miway and tell them their premium didn't go through, Haikhona.<br> I'm a first time insurance buyer, what s gonna happen to my record at the credit bureau.<br> <br> Should have left Miway already, eish

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply02 Jun 2015, 16:54
Official
Hello makhanthisa.s,

We sincerely apologise for the early debit that was processed on your account. Mamosa has been in touch to discuss your concerns with you in more detail, and we have also passed your feedback on.

Thanks for understanding, and please don't hesitate to give us a call if there's anything else you may need.

Kind regards,
The MiWay Team

Best regards,