MM
Mumtaz M
1 reviews | Active since Feb 2020
21 Oct 2021, 07:28
Disappointed
No response on chat facility or response from Kamogelo Modise and this was very unprofessional. now my debit returned.
Helpful (0)
Replies (2)0
Replies (2)MM
Mumtaz M's updateReviewer Update
21 Oct 2021, 08:47I would like thank Khulu from the complaints department for calling me back promptly and assisted me with understanding my debit process and also for making me understand how the chat facility works and me having no response from the agent, thank you to Kamogelo for her assistance on chat as well.
MM
Mumtaz M's update21 Oct 2021, 08:47
Reviewer Update
I would like thank Khulu from the complaints department for calling me back promptly and assisted me with understanding my debit process and also for making me understand how the chat facility works and me having no response from the agent, thank you to Kamogelo for her assistance on chat as well.
MiWay Insurance's replyOfficial
21 Oct 2021, 09:29We are very sorry to hear of your frustrating experience but we're so glad to hear that Kamogelo and Khulu were able to turn things around. We'll be sure to pass on the awesome message!
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply21 Oct 2021, 09:29
Official
We are very sorry to hear of your frustrating experience but we're so glad to hear that Kamogelo and Khulu were able to turn things around. We'll be sure to pass on the awesome message!
Best regards,
The MiWay Team
Best regards,
The MiWay Team