SA
Sabelo A

1 reviews | Active since Oct 2016

21 Oct 2016, 12:27

Disappointed

<p>I've been trying to cancel my policy for 2 weeks now, each time I try, I get transferred to the "relavent department" and each time that line is busy, I'm told I will be called later. Nothing happens. I want to cancel my policy by the end of the month. </p>

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply21 Oct 2016, 14:16
Official

We're really sorry for any hassles you have experienced, we have passed your message on and someone will be in touch to assist you.

Best regards,
The MiWay Team

Best regards,

MiWay Insurance
MiWay Insurance's reply24 Oct 2016, 11:14
Official

Thanks for giving us a chance to step in and assist you. Firstly, we’re so sorry that your recent service experience has left you feeling let down and undervalued!

We confirm that Thabang has since been in touch to assist you with your policy and he also confirmed cancellation of your policy. Please don't hesitate to give us a call if there's anything else we can assist you with.

Best regards,
The MiWay Team

Best regards,