Disappointed

I really wish I had the experience some of these review writers for MiWay have had.

I’ve been quoted a rate for I’m at insurance and the first consultant I dealt with let me know that when installing my tracker I would need to ensure it’s Netstar Plus. I did exactly that in the hopes everything would be in order only to be told that I cannot receive cover for theft and hijacking because I did not get my tracker through MiWay.

I don’t know if this is the official version because every consultant I have spoken to has told me a different story. One even was okay with me cancelling my policy not having told me that I could generate a new quote that would cover me for theft and hijacking. Absolutely shocking! I’ve had more help from consultants at the tracking company on MiWay processes than I have had from MiWay consultants.

The service receipt aaa honestly not the best. I expressed my frustration to consultants and they didn’t empathise with me or make me feel as if they would do everything on their power to get me the clarity I needed. The best service I received was when I was accepting the quote, thereafter it was shocking.

I’m so disappointed because I know from the reviews that this should not be the experience I’ve had with MiWay