HS
Henk S
1 reviews | Active since Oct 2021
20 Dec 2024, 12:48
Disappointed
Watch out for MiWay Vehicle Insurance, they increased my monthly contribution, and where I had a no excess policy, the changed it to one I have to pay excess. I didn't go through my policy, believing it is still the same policy, with an increased monthly payment. They also neglected to inform me that for a couple of Rand additional, I would not have to pay excess. Boy, did I get a surprise when I wanted to claim. I now have to pay an excess of R5000 for a total job cost of only R6 634.15. They only pay R1 634,15 - go figure!
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Replies (1)MiWay Insurance's replyOfficial
20 Dec 2024, 12:48We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply20 Dec 2024, 12:48
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
