ML
Mogale L

1 reviews | Active since Jan 2020

10 Feb 2020, 11:57

Diatronix Sales and marketing specialist hired by Miway to reject my claim

Miway hired unqualified Car salesperson as accident reconstruction expert to reject my claim. The **** specialist said I was traveling at 134km/h based on wrong measurements Miway team knows about but they accepted his calculations. How can you answer a call from insurance within seconds after a frontal collision without safety belt driving at 134km/h? No injuries ,no pain? These is a clear indication that I was not speeding.Miway Claim team manager Rhulani Baloyi say it depends on how you were sitting on your seat , dispute resolution officer Palesa Mashilwane said its a luck . Like really? If you apply basic logic at driving A45 at 134km/h ,without safety belt , unexpectedly get involved in frontal collision, one can expect serious injuries and one can even die , if that didn't happen, you must know that the car was not speeding. But not to Miway they will always do things their way , reject valid claim.

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Replies (3)
MiWay Insurance
MiWay Insurance's reply10 Feb 2020, 13:12
Official
Thanks for taking the time to write to us. We have passed your concerns and your details on to the right team and someone will be in touch to assist you shortly!

Best regards,
The MiWay Team
 
ML
Mogale L's update10 Feb 2020, 16:23
Reviewer Update
Assist with what exactly ? To tell me to to ombudsman or court, the Accident speak for itself for what happen
MiWay Insurance
MiWay Insurance's reply17 Feb 2020, 09:18
Official
We've heard back from our disputes team and unfortunately as this has been referred to the Ombudsman for Short-term insurance, we are unable to assist. Please refer any further queries you have, directly to them. Thanks! 

Best regards,
The MiWay Team