KM
Keitumetse M

1 reviews | Active since Jul 2022

20 Jul 2022, 11:07

despicable service

My Claim was declined after submitting all relevant information for my claim.

My car involved in the accident after someone stole my car whilst sleeping when we had a tombstone unveiling . We reported the matter to the police station with a case number to substantiate how honest I was . Miway choose to believe only witnesses that works upon their favor and disregarded every witness from my side. All the witnesses they interviewed never heard about them and don't even know them . Their internal review are so biased and its purely focused on profit maximization at the expense of customers . I will my all means to spread a voice out there never think of insuring anything with these company . I will continue spreading my experiences with every clientele of Miway . 7 of previously clients insured with Miway share similar experience .

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply20 Jul 2022, 11:47
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. 

Best regards,
The MiWay Team