NM
Nokuthula M
1 reviews | Active since Feb 2020
24 Dec 2020, 10:38
derbit order going too early and did not get funds
I get paid on the 20th of every month (even if it is sunday or holiday) the agreed day that I had with miway to debit my account is on the 20th and out of the blue this month they debited my account on the 19th, they never send a communication to check with me if I have money and they on it's own refect bad in my name, my bank will charge me for return debit order. I am not happy with midway in this regards and they don't send an apology or phone me to check when they can debit again , and they they send an SMS to tell me they did not get the funds when must they debit again , I put the date of the 22rd and they did not debit. So what now
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Replies (1)MiWay Insurance's replyOfficial
24 Dec 2020, 10:52We hear you and we’re so sorry to hear about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around. Best regards, The MiWay Team
MiWay Insurance's reply24 Dec 2020, 10:52
Official
We hear you and we’re so sorry to hear about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around. Best regards, The MiWay Team
