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Mary-Ann Moeletsi

1 reviews | Active since Oct 2017

15 Mar 2025, 11:11

DEPRESSED BECAUSE OF MIWAY

I have been with my way since 2012 with a very good profile todate. However, whenever i have to claim its a problem. I have been trying toclaim for damages on my car since 2023 everytime, am sent from pillar to post. I have been driving with faulty wipers for 2 years now and have been asking for help, everytime am being dismissed. The last time i was told to take it for diagnosis which I have to pay for. I am really tired because every month i pay my premiums while on the other side i have to take my car to be fixed by amateur mechanics simply because my insurance is sending me from pillar to post. for over 2 years!!!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply15 Mar 2025, 11:11
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team