LS
Lawrence S
1 reviews | Active since Sept 2014
05 Mar 2016, 11:12
DENT TECH
Please urgently intervene one of your approved repairers (DENT TECH RUSTENBURG) is not doing its JOB, on the 003.03.2016 they said I must fetch my car when I got there and checked if all work was done I found that they overlooked the other issue that was reported which is oil and water mix up in the engine.<br> <br> They told me that they will be taking my car to the dealership on Tuesday 08.03.2016 this means I would have to wait again for a car that was supposed to be repaired already.<br> <br> Now my car hire is expiring on the 10th of March 2016 which is going to be a HUGE inconviennince, your URGENT intervention is HIGHLY REQUESTED please.
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MiWay Insurance's replyOfficial
10 Mar 2016, 15:33Hello lselwadi1984,
We hear you and we understand your frustrations, and we're sorry that the repairs are taking longer than expected!
Henk has since been in touch with the repairer and they've let us know that they have sent your car to the manufacturer for testing. They have also assured us of their commitment to get your car ready ASAP and that they will update you once they have feedback.
We urge you to give us a shout if there's anything else you'd like us to assist with!
Kind regards,
The MiWay Team
We hear you and we understand your frustrations, and we're sorry that the repairs are taking longer than expected!
Henk has since been in touch with the repairer and they've let us know that they have sent your car to the manufacturer for testing. They have also assured us of their commitment to get your car ready ASAP and that they will update you once they have feedback.
We urge you to give us a shout if there's anything else you'd like us to assist with!
Kind regards,
The MiWay Team
Best regards,
MiWay Insurance's reply10 Mar 2016, 15:33
Official
Hello lselwadi1984,
We hear you and we understand your frustrations, and we're sorry that the repairs are taking longer than expected!
Henk has since been in touch with the repairer and they've let us know that they have sent your car to the manufacturer for testing. They have also assured us of their commitment to get your car ready ASAP and that they will update you once they have feedback.
We urge you to give us a shout if there's anything else you'd like us to assist with!
Kind regards,
The MiWay Team
We hear you and we understand your frustrations, and we're sorry that the repairs are taking longer than expected!
Henk has since been in touch with the repairer and they've let us know that they have sent your car to the manufacturer for testing. They have also assured us of their commitment to get your car ready ASAP and that they will update you once they have feedback.
We urge you to give us a shout if there's anything else you'd like us to assist with!
Kind regards,
The MiWay Team
Best regards,