jM
joel M

1 reviews | Active since Aug 2015

11 Aug 2015, 20:33

DELIVERING GOOD SERVICE FOR CLIENTS

I had asked MIWAY assistant to email me a contract immediately after completing contract details so that I may know terms and conditions of my contract. The person assisted me failed to email or post it. I sent two emails to info@miway but failed to get respond. <br> <br> I spoken to other assistants but they failed to do simple thing of sending a contract to email. Miway people only called to sell me policies not to assist with my problem as I was pay without the knowledge what am I paying for? After everything I gone through I was assisted by Enock Lamola who happened to trace my complains and emailed me my contract. we managed to go through it and iron out the difference.<br> <br> I would like to think him he is one in million workers. Many go to work to be paid but he goes to work to help his clients. <br> <br> Regards<br> <br> Maubane TJ

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Replies (1)
MiWay Insurance
MiWay Insurance's reply12 Aug 2015, 08:53
Official
Hello kingtladi,

We're so sorry for letting you down initially, but glad that Enock managed to step in and make things right. Thanks for giving us another chance to show you just how much we value you as our client and thanks for taking the time to show Enock the recognition he deserves - we'll be sure to do the same!

Best regards,
The MiWay Team