1 reviews | Active since Oct 2011
DELAYS IN VEHICLE CLAIM APPROVAL
I WAS IN A VEHICLE ACCIDENT ON THE 28-02-2015 WHEREBY A DRIVER OF A MERCEDES BENZ FAILED TO STOP AT A STOP STREET AND COLLIDED WITH MY VEHICLE, I SUBMITTED A CLAIM (CLAIM NO.615175) ON THE 02-03-2015. THIS CLAIM HAS NOT BEEN RESOLVED AND ITS MORE THAN 6 WEEKS NOW. I HAD A CUTESY CAR AND UNFORTUNATELY MIWAY COLD NOT EXTEND THE RENTAL PERIOD AND I AM CURRENTLY STRANDED WITHOUT A VEHICLE, NOT MAKING MONEY WITH MY BAKKIE AS IT IS INSURED FOR BUSINESS USE AND ITS SO STRESSFUL. I REPORTED THE ACCIDENT TO POLICE AND SINCE THE ACCIDENT HAPPENED AT NIGHT I WAS REQUIRED TO HAVE A MEETING WITH ASSESSOR MADELEINE, SUBMITTED REQUIRED BANK STATEMENTS, SIGNED FOR MIWAY TO HAVE ACCESS TO VODACOM BILLING AND BEACONS WHICH THEY RECEIVED ON THE 10-04-2015. <br> <br> I HAVE BEEN WITH MIWAY FOR FIVE YEARS, RECEIVED CLAIM FREE BONUS AND WHEN I AM IN AN ACCIDENT I HAD TO GO ALL OF THIS PAIN AND SUFFERING WHILE I AM NOT THE CAUSE OF AN ACCIDENT AND HAVE BEEN PAYING APPROXIMATELY R2000-00 FOR MY VEHICLES AND HOME CONTENTS. <br> <br> ITS SO SAD TO HAVE AN INSURANCE WHICH I PROMOTED TO MY FRIENDS AND RELATIVES TO LET ME DOWN IN THIS MANNER.
We hear you and we understand your frustrations, and we're so sorry for the delays you experienced initially!
Gerhard has since called to explain what had caused the holdup, and to let you know that your claim has been finalised. Please don't hesitate to give us a call if you need any further assistance!
Kind regards,
The MiWay Team
We hear you and we understand your frustrations, and we're so sorry for the delays you experienced initially!
Gerhard has since called to explain what had caused the holdup, and to let you know that your claim has been finalised. Please don't hesitate to give us a call if you need any further assistance!
Kind regards,
The MiWay Team
