LP
Leo P
1 reviews | Active since Mar 2009
06 Jan 2023, 12:48
Delaying Cancelations!!!!
Sent and email and a callback request - 4 days later no contact! Can only imagine how slow it is when you need to claim. CANCEL MY POLICY AS REQUESTED OR THIS IS GOING TO THE OMBUD!
Helpful (0)
Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
06 Jan 2023, 13:41We're really not happy we kept you waiting; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly to see how we can fix this for you as quickly as possible. Thanks for your understanding!
Best regards,
The MiWay Team
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's reply06 Jan 2023, 13:41
Official
We're really not happy we kept you waiting; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly to see how we can fix this for you as quickly as possible. Thanks for your understanding!
Best regards,
The MiWay Team
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's replyOfficial
13 Jan 2023, 16:12Hi there, Leo! We can confirm from our Customer Resolutions agent that you have been assisted with your cancelation. We are sad to see you go and we're sorry for the frustrations that led to you cancelling your policy with us. We also apologise for the delay in communication and appreciate that you took the time to let us know. You help us do better!
Best regards,
The MiWay Team
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's reply13 Jan 2023, 16:12
Official
Hi there, Leo! We can confirm from our Customer Resolutions agent that you have been assisted with your cancelation. We are sad to see you go and we're sorry for the frustrations that led to you cancelling your policy with us. We also apologise for the delay in communication and appreciate that you took the time to let us know. You help us do better!
Best regards,
The MiWay Team
Best regards,
The MiWay Team
Best regards,