NM
Ntsako M
1 reviews | Active since Aug 2019
13 May 2026, 13:36
DELAYED CLAIM AND POOR COMMUNICATION
I have been trying to get my claim finalised since February. I have requested callbacks I don't know how many times,noone calls. When I call many times requesting to speak to a senior person I am told a call has been lodged but still no call.So disappointed
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MiWay Insurance's replyOfficial
13 May 2026, 13:37It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply13 May 2026, 13:37
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team