LC
Lesedi C
1 reviews | Active since Nov 2019
16 Jul 2021, 13:16
Delay on car repairs
Delay on car repairs. I will be stranded without a car from tomorrow. GabisileM alluded that VW has offered a courtesy car but so far MiWay can't even provide the details of where I should go and collect it. The courtesy car that was arranged as per my policy has been terminated (30 days are over).
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MiWay Insurance's replyOfficial
16 Jul 2021, 14:03We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply16 Jul 2021, 14:03
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. Best regards,
The MiWay Team
The MiWay Team