Definitely not customer centred!!!

The worst insurance company!! It takes them ages to recoup money, over R4000 from someone who bumped into me; mind you, they have ALL the details of that person. The one thing they’ll keep telling you is that “it’s a lengthy process.” Six and a half months later? No urgency, at all. They won’t even bother giving you an update, you have to run around and beg them to update you. Save yourself the tedious task and headache!!