KE
Kurt E
1 reviews | Active since May 2013
28 Jul 2015, 20:31
Deducting their own amounts when they want
I have joined MiWay at the beginning of this month, and after setting up everything they STILL take the money from my account at a NON-AGREED date, which in unacceptable. Correcting it PRIOR to the date of deduction, more than enough notice time, and it STILL is incorrect.<br> <br> Try contacting them to sort it out and there phones are never answered, I don't have whole day to wait on a phone for to tell someone they done their job wrong. I request call backs, to this day I am still awaiting call backs.<br> <br> I'm convinced 95% of the POSITIVE comments on here are written by their own staff accounts, as they are genetic and cliche if you take the time to open most of them.
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Replies (1)MiWay Insurance's replyOfficial
03 Aug 2015, 16:57Hello Erasmusk,
Thanks for taking the time to comment and for letting us know what you think. We're so sorry to hear that you feel this way and if the debit order error on your policy has left you feeling undervalued in any way. We assure you that it is never our intention to upset you, and we thank you for giving Inno a chance to discuss your concerns with you in more detail.
Please give us a shout if you need any further assistance!
Kind regards,
The MiWay Team
Thanks for taking the time to comment and for letting us know what you think. We're so sorry to hear that you feel this way and if the debit order error on your policy has left you feeling undervalued in any way. We assure you that it is never our intention to upset you, and we thank you for giving Inno a chance to discuss your concerns with you in more detail.
Please give us a shout if you need any further assistance!
Kind regards,
The MiWay Team
MiWay Insurance's reply03 Aug 2015, 16:57
Official
Hello Erasmusk,
Thanks for taking the time to comment and for letting us know what you think. We're so sorry to hear that you feel this way and if the debit order error on your policy has left you feeling undervalued in any way. We assure you that it is never our intention to upset you, and we thank you for giving Inno a chance to discuss your concerns with you in more detail.
Please give us a shout if you need any further assistance!
Kind regards,
The MiWay Team
Thanks for taking the time to comment and for letting us know what you think. We're so sorry to hear that you feel this way and if the debit order error on your policy has left you feeling undervalued in any way. We assure you that it is never our intention to upset you, and we thank you for giving Inno a chance to discuss your concerns with you in more detail.
Please give us a shout if you need any further assistance!
Kind regards,
The MiWay Team
