MB
Marika B

1 reviews | Active since Nov 2015

27 Nov 2015, 12:19

Deducting on wrong date

Good day<br> <br> I got MiWay Insurance about 2 days ago. The lady said the first payment will go off on the 25th of December. You guys deducted the first payment yesterday and I never arranged for that. The car is still at the dealership. Its not even with me yet. Please can you refund me as Im very unhappy with this. <br> <br> I don't even have the email confirmation from you guys yet and you are already deducting money.<br> <br> Please sort this out asap<br>

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Replies (1)
MiWay Insurance
MiWay Insurance's reply27 Nov 2015, 16:49
Official
Hello Marika Brits,

Thanks for bringing this to our attention and for giving us a chance to investigate what went wrong! We also assure you that your feedback is valuable to us and that we'll put it to good use.

Thanks for giving Inno a chance to make things right and to make sure all future debits run correctly. Please don't hesitate to give us a shout if you need any further assistance.

Kind regards,
The MiWay Team

Best regards,