1 reviews | Active since May 2015
deducting money for cancelled policy
i have cancelled my car insurance with miway but now have a life policy with them,but on the 10-06-15 they tried to deduct 424.17 from my account and 81.54 on the 13-06-15 and on 29-05-14 81.54 unfortunately something went wrong on my account and no funds were available i am not disputing the 1 charge of 81.54 because these are for life policy but i am disputing if the debit order returns why try again without my knowledge that i will have explained which i did to the consultant telling her not to debit my account check your phone records.miway will have to pay me my bank charges for debiting twice on the 13th of june which amounts to 2*138=276,please take note i have cancelled my car insurance with miway so please dont try and deduct 424.17 anymore
We need to sincerely apologise for our errors, and for any hassles we have caused you! A refund was processed to rectify the debit order error - but Mamosa has been trying to get in touch with you to get to the bottom of what went wrong and to make sure the matter is completely sorted.
She'll keep trying and we urge you to call her in the interim or as soon as you have a minute!
Kind regards,
The MiWay Team
We need to sincerely apologise for our errors, and for any hassles we have caused you! A refund was processed to rectify the debit order error - but Mamosa has been trying to get in touch with you to get to the bottom of what went wrong and to make sure the matter is completely sorted.
She'll keep trying and we urge you to call her in the interim or as soon as you have a minute!
Kind regards,
The MiWay Team