PL
Petrus L
1 reviews | Active since Jul 2011
02 Apr 2015, 09:11
Deduct premium before date agreed upon
Please be aware!! I have joined MiWay Insurance and the first premium was to be deducted on the 25th of April 2015. They have already deducted the premium on the 1st, without my permission or as per our agreement. Definitively not the way to start a possible business relationship.
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MiWay Insurance's replyOfficial
20 Apr 2015, 14:31Hello JPLourens,
Please accept our sincere apology for the debit order error that has occurred, and please be assured that this is not the MiWay way! Poeletso has been in touch to discuss your concerns with you in more detail and to restore your trust in us as your insurer.
We have moved your policy start date in the interim, and we urge you to give us a call if there's anything else you may need.
Kind regards,
The MiWay Team
Please accept our sincere apology for the debit order error that has occurred, and please be assured that this is not the MiWay way! Poeletso has been in touch to discuss your concerns with you in more detail and to restore your trust in us as your insurer.
We have moved your policy start date in the interim, and we urge you to give us a call if there's anything else you may need.
Kind regards,
The MiWay Team
MiWay Insurance's reply20 Apr 2015, 14:31
Official
Hello JPLourens,
Please accept our sincere apology for the debit order error that has occurred, and please be assured that this is not the MiWay way! Poeletso has been in touch to discuss your concerns with you in more detail and to restore your trust in us as your insurer.
We have moved your policy start date in the interim, and we urge you to give us a call if there's anything else you may need.
Kind regards,
The MiWay Team
Please accept our sincere apology for the debit order error that has occurred, and please be assured that this is not the MiWay way! Poeletso has been in touch to discuss your concerns with you in more detail and to restore your trust in us as your insurer.
We have moved your policy start date in the interim, and we urge you to give us a call if there's anything else you may need.
Kind regards,
The MiWay Team