DECLINED CLAIM C788842-POLICY NUMBER ***9

<p>I had a car accident on 6th November 2016.</p> <p> </p> <p>My claim was rejected for dishonesty on 18/11/2016 which does not make any sense to me. However no evidence of such dishonesty were provided to me! This is a serious dent to credibility of insurance companies, causing our fellow brothers and sisters not want to buy insuarance, because insurance companies like Miway are always trying to find or even create reason/s not to honor the claims!!!</p> <p>Furthermore, despite being their loyal client for over 18 months, the letter informed me to collect my car from SMD, and pay an amount totalling R 2 280.00, or I would be charged storage.</p> <p>And, to return the rental vehicle by the 19th November 2016 and pay another R2 050.22 for car hire!!! </p> <p>I find this treatment, contrary to customer centricity and very inconsiderate.</p> <p>I am now without a courtesy car and I have honored my premiums faithfully which included car hire benefit.</p> <p> </p> <p>This is a serious allegation, that I can't accept!</p> <p> </p> <p>I trust that Hello Peter will assist me get my claim re-assessed, with the correct outcome, of settlement of my claim. I am available if you need any additional information, my contact number are; ********** </p>