MP
Marc P

1 reviews | Active since Dec 2021

03 Dec 2021, 23:08

Decent MiWay Claims Service. Many avenues to claim and communicate.

Had a mv accident recently and lodged a claim via the MiWay app. Claim was easy to complete. Only struggled with loading pics. Had assessment done. They have many platforms for queries and Matthews assisted me in a courteous manner. I was kept abreast of thing. Their legal department also assists nicely. Only is is time frames. It could be quicker. Otherwise good. No long phone calls.

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Replies (4)
MiWay Insurance
MiWay Insurance's reply04 Dec 2021, 10:24
Official
Wow – we are so glad to hear that Matthews went out of his way to deliver such world-class service! Thanks for showing him the recognition he deserves and for sharing your positive service experience with us. 
 
Best regards,
The MiWay Team
 
MiWay Insurance
MiWay Insurance's reply04 Dec 2021, 10:27
Official
Wow - we love your feedback for Matthews and we’re so glad to hear that things were done your way. Thanks for showing recognition where it’s due - we’ll be sure to do the same! 
 
Best regards,
The MiWay Team
 
MiWay Insurance
MiWay Insurance's reply04 Dec 2021, 10:43
Official
We really appreciate the positive review for Matthews and we’re sure that he will too. Thanks so much for sharing! 
 
Best regards,
The MiWay Team
 
MiWay Insurance
MiWay Insurance's reply04 Dec 2021, 10:59
Official
What awesome feedback for Matthews! Thanks for giving him a chance to show you just how much we value you as our client and for deciding to stay happily insured with us. 

Best regards,
 The MiWay Team