Debitted my account without my consent - I am not and never agreed to be a Miway Client on 28 June 2017!!!!

<p>so apparently I agreed to change my insurance from Discovery Insure to Miway on 28 June and they debited my account by almost R800!!! Documents were apparently sent to me via my personal email.... funny thing is, I don't have such documents, I have emailed my bank statement yesterday to ********** and ********** and no reply. Today I spoke with Michael (ref: ********** 837 who can trying his best to resolve this matter by putting me through to someone in the banking department but to no avail) - not even supervisor on the call centre floor was available.</p> <p>Oh yeah, a call can be logged for someone to call me back on my query, turnaround time...73hours.... **********. So Miway, the only time I ever requested a verbal quotation was when I was looking around to change insurance. I was constantly harrassed by some lady in your call centre (who's name starts with a V...) I eventually told such person that I was still waiting for a quote from First For Woman.... and then after numerous calls I told his lady that I was not interested in insuring with Miway</p> <p>So CAN YOU NOW GIVE ME MY MONEY BACK THAT YOU *******LY TOOK FROM ME.</p> <p>oh and by the way, I will give you 24 hours to do such.... Theft is theft, I never gave you permission to debit my account and never once confirmed I was going to change my insurance to Miway....</p> <p>and after this, I hope I never ever had to deal with Miway again</p> <p>SO PAY BACK MY MONEY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>