MF
Maxine F
1 reviews | Active since Feb 2011
01 Jun 2015, 15:48
Debiting
Good day <br> I cancelled my POLICY with Miway. i have since looked at my statement and noticed i have been debited R81.54 from my account since January 2015, I since found out that it is for MPA and to keep my account open? I would like the recorded call where i was notified of the debited amount as I do not recall it or I expect a credit, I have just called in to make sure this gets cancelled and I would like confirmation of this happening. <br> <br> Thank you
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MiWay Insurance's replyOfficial
05 Jun 2015, 16:03Hello chick pea,
We need to unconditionally apologise for the inconvenience you have experienced. We assure you that it is never our intention to frustrate you in any way! Inno has since been in touch and she confirmed that your policy has been cancelled and that you will receive your refund.
We're very sorry to lose you as our client and we wish you all the best!
Best regards,
The MiWay Team
We need to unconditionally apologise for the inconvenience you have experienced. We assure you that it is never our intention to frustrate you in any way! Inno has since been in touch and she confirmed that your policy has been cancelled and that you will receive your refund.
We're very sorry to lose you as our client and we wish you all the best!
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's reply05 Jun 2015, 16:03
Official
Hello chick pea,
We need to unconditionally apologise for the inconvenience you have experienced. We assure you that it is never our intention to frustrate you in any way! Inno has since been in touch and she confirmed that your policy has been cancelled and that you will receive your refund.
We're very sorry to lose you as our client and we wish you all the best!
Best regards,
The MiWay Team
We need to unconditionally apologise for the inconvenience you have experienced. We assure you that it is never our intention to frustrate you in any way! Inno has since been in touch and she confirmed that your policy has been cancelled and that you will receive your refund.
We're very sorry to lose you as our client and we wish you all the best!
Best regards,
The MiWay Team
Best regards,