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emelia A

1 reviews | Active since Jun 2011

11 Feb 2016, 07:31

debited without telling

south Africa <br> <br> i am sick to death of my way i changed debit date to the 7th every month then the was prorata of 200 hundred and somethng then this morning the was the was return debit order of R563.56 i my account im charged R100.00 for bank charges.can someone explain to me where is is this 500 and something coming from i don't knw why im still with my way because king price they reduce premium monthly and after 3 years you get haft of you money paid

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Replies (1)
MiWay Insurance
MiWay Insurance's reply12 Feb 2016, 10:09
Official
Hello emeliaa,

Please accept our sincere apology for not getting things right initially and for any hassles we have caused you. Inno has since been in touch to make sure all further debits goes off correctly and to advise you on how we can reimburse you for any bank charges caused.

We thank you for giving us another chance to make things right. Please let us know if you need help with anything else!

Kind regards,
The MiWay Team

Best regards,