1 reviews | Active since Jun 2017
Debited twice in one day for car insurance by MIWAY
<p>I am a Miway client and on Saturday miway decided to debit my account twice for one month worth of insurance. When i called them this morning they are telling me that i will have to wait for 7 days to get my miney while i am exlplaining to the consultant that i cannot wait that long. I need my money today and not in 7 days. They say it was a system error which i fail to understand how a well confirgured system can just start by deducting people's accounts twice. I need my money back ASAP and it seems that i need to make that happen myself because miway is telling me stories.</p>
We certainly understand your frustration and we apologise for any hassles we have caused you. Latisha has been in touch to discuss the pay-out process and we thank you for giving us a chance to assist.
Please give us a shout if you need anything else!
Kind regards,
The MiWay Team
We certainly understand your frustration and we apologise for any hassles we have caused you. Latisha has been in touch to discuss the pay-out process and we thank you for giving us a chance to assist.
Please give us a shout if you need anything else!
Kind regards,
The MiWay Team
