BM
Bm M

1 reviews | Active since Aug 2012

10 Nov 2022, 08:26

Debited twice for a canceled policy

Why was my account debited twice, Friday and today Monday. The combo deal of R99 was removed from my policy, as per the agent I spoke to. why the hell did you debit it? I reversed it which is R5 to and a debit costs R3.50.you debited again last night without even responding to my 2 emails asking you why. Stop debiting me unnecessary and I want my bank charges R17 nxa

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Replies (1)
MiWay Insurance
MiWay Insurance's reply10 Nov 2022, 08:42
Official
We’re not happy that your recent service experience was frustrating. We have passed on your concerns to the right team and an agent will get in touch with you as soon as possible to sort this out.
Best regards, 
The MiWay Team