MM
Mpho M
1 reviews | Active since Aug 2014
26 Jun 2015, 10:30
DEBITED ON WRONG DATE
I only brought this to hello-peter because when i make a call to Miway the consultants literally beg me to log on hello-peter and give them a compliment.<br> <br> I was debited 4 days earlier than the date agreed, though there was money in my account i expect to be debited on the day that i requested!!<br> <br> This better not happen again, it is absolutely unacceptable!!!
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MiWay Insurance's replyOfficial
01 Oct 2015, 16:58Hello MphoDolphin,
We're sorry for the inconvenience that we have caused you. We highly appreciate feedback from our client good or bad in order for us to improve gaps in service delivery where we can. Inno has been in touch to explain the early debit and has made sure that it does not happen again.
Please don't hesitate to give us a call if you have any further questions or if there's anything else we're able to help with.
Kind regards,
The MiWay Team
We're sorry for the inconvenience that we have caused you. We highly appreciate feedback from our client good or bad in order for us to improve gaps in service delivery where we can. Inno has been in touch to explain the early debit and has made sure that it does not happen again.
Please don't hesitate to give us a call if you have any further questions or if there's anything else we're able to help with.
Kind regards,
The MiWay Team
Best regards,
MiWay Insurance's reply01 Oct 2015, 16:58
Official
Hello MphoDolphin,
We're sorry for the inconvenience that we have caused you. We highly appreciate feedback from our client good or bad in order for us to improve gaps in service delivery where we can. Inno has been in touch to explain the early debit and has made sure that it does not happen again.
Please don't hesitate to give us a call if you have any further questions or if there's anything else we're able to help with.
Kind regards,
The MiWay Team
We're sorry for the inconvenience that we have caused you. We highly appreciate feedback from our client good or bad in order for us to improve gaps in service delivery where we can. Inno has been in touch to explain the early debit and has made sure that it does not happen again.
Please don't hesitate to give us a call if you have any further questions or if there's anything else we're able to help with.
Kind regards,
The MiWay Team
Best regards,