1 reviews | Active since Oct 2016

27 Oct 2016, 08:08

Debited my account twice in one month

<p>I don't even know how to describe this. This is my first moth with MiWay insurance but already i am being ********** broad day light. I have already paid the premium for this month in the beginning of the month, suddenly yesterday i got another notification notifying me about R1082 that was debited from my accout by MiWay.</p> <p> </p> <p>I called them trying to find out why is this but i was told that the finance department will call me to resolve this which never happened. I am regreting already joining MiWay insurance. It seems i will be searching for a different insurance company.</p> <p> </p> <p>Any suggestions for a better insurance company??</p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply27 Oct 2016, 09:20
Official

Thanks for taking a moment to comment, we're sorry to hear that you feel this way. Innocentia will be in touch to assist with your debit query.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply27 Oct 2016, 13:47
Official

Please accept our sincere apology for not getting things right initially and for any hassles you have experienced. Innocentia has since been in touch to make sure all further debits run correctly.

We thank you for giving us another chance to make things right and we urge you to let us know if you need help with anything else!

Best regards,
The MiWay Team